Warranty Policy

Return Terms :

Our company ( multihealthbeauty.com ) give the our customer full warranty goods can be returned if we have delivered them and they are damaged in transit. Goods bought at auction may not be returned if you change your mind or you had or did not have the opportunity to inspect them prior to purchase.

If you wish to return an item due to damage in transit, please submit a request through our Help Centre within 30 days of the sale ending with the details of your purchase and the reason for return. Our team will then send you a Returns Advice Form with instructions and the return address. When returning an item please ensure it’s in the original packaging where possible and include the Returns Advice Form.

Once we have received the item we will inspect and test it to confirm that it was incorrectly described, faulty, damaged in transport or “dead on arrival”. If we find that your claim is reasonably determined by us to be invalid, we will return the item and charge the freight cost. once the inspection is completed and the return confirmed we will within 21 days either replace or repair your goods (where possible), or provide you with a refund. The benefits of this warranty are in addition to any other rights you may have under any law that covers the item.

Our company ( multihealthbeauty.com ) will include items which are advertised as being New,second,damaged, seconds, used, ex-lease or demo condition. So by choosing to bid or buy these items you are acknowledging their condition and therefore cannot claim against any advertised fault or damaged condition.

Manufacturer Warranty :

Some items are sold with a manufactures warranty. These items will have a warranty navtab in the lot description outlining any warranty terms and conditions.

The manufacturer’s contact details will be supplied to you with your goods. To the extent permitted by law, we do not provide any representation or warranty in relation to any manufacturer’s warranty that accompanies this product. In particular.

Delivery Terms :

Only after full payments are cleared, we will arrange shipping directly to your door.

Machine order status may show that your item is in stock but the actual machinery is made to order and can take between 3-7 working days to build, check and arrange for shipping, larger machines can take longer depending on the time of purchase.

After all the necessary tests the device will ship to you and arrive within 3-7 business days, depending on your location.

We are committed to send the machine only after passing all the tests for customer safety and all health certificates and health standard.

Free worldwide shipping :

Once you have received your items, do inspect within 7 days in case of any damage in transit.

Once we receive full payment, you will receive by email the training, manual and parameters and you can contact us to schedule one on one training.